Decision-Making and Problem Solving

Course Description

This unit introduces students to the principles, models, and techniques of decision-making and problem solving in personal, organisational, and global contexts. Students will develop an understanding of the cognitive processes, analytical tools, and behavioural factors that influence effective decisions. The course integrates theoretical foundations with practical applications, encouraging learners to use structured frameworks for complex decision-making in a multicultural and rapidly changing world. It supports learners in identifying problems, generating solutions, evaluating alternatives, and implementing effective action plans, while reflecting on ethical and cultural considerations in global environments.

List of Chapters

1. Introduction to Decision-Making and Problem Solving
2. The Psychology of Decision-Making
3. Rational and Bounded Rationality Models
4. Creative Thinking and Innovation in Problem Solving
5. Group Decision-Making and Team Dynamics
6. Decision-Making under Uncertainty and Risk
7. Ethics, Culture, and Global Perspectives in Decision-Making
8. Developing Decision Competence and Strategic Thinking

Learning Outcomes

• Demonstrate understanding of decision-making theories and problem-solving models.
• Analyse real-world cases using structured decision frameworks.
• Apply cognitive and behavioural insights to improve decision quality.
• Collaborate effectively in team-based problem-solving situations.
• Evaluate decisions from ethical and cross-cultural perspectives.
• Develop a strategic mindset for continuous professional and personal growth.