Performance Management

Course Description

This unit introduces students to the principles, practices, and strategic significance of performance management in organisations operating within a global context. It explores the systematic process of planning, monitoring, reviewing, and rewarding employee performance to achieve organisational goals. The course integrates contemporary theories and practices of performance management with practical applications relevant to diverse industries and cultures. Emphasis is placed on the alignment between individual performance, team effectiveness, and organisational strategy, fostering continuous improvement and accountability across all levels of the organisation. Students will develop analytical, evaluative, and decision-making skills essential for managing performance in dynamic and multicultural environments.

List of Chapters

1. Introduction to Performance Management
2. Performance Planning and Goal Setting
3. Performance Measurement and Metrics
4. Performance Appraisal and Feedback
5. Coaching, Development, and Performance Improvement
6. Reward Systems and Employee Motivation
7. Managing Underperformance and Conflict
8. Global Trends and Future Directions in Performance Management

Learning Outcomes

• Demonstrate a comprehensive understanding of performance management concepts and their strategic application.
• Critically assess and apply performance management tools and systems suitable for different organisational contexts.
• Design effective performance plans and evaluation methods aligned with organisational goals.
• Apply effective communication and feedback techniques to enhance employee performance and engagement.
• Evaluate performance management practices in relation to global standards, ethics, and cultural diversity.
• Formulate strategies for continuous improvement in performance management systems.
• Integrate knowledge of performance management with other HRM and organisational functions for sustainable performance outcomes.